Give repetitive work a clear route through your business.
Copying information, sorting requests and chasing the next action can consume the day. We help turn a defined process into a connected workflow, using rules or AI where each makes sense.
The problem to solve
A request arrives in one channel, its details move manually into another tool, and someone must remember to follow up. When responsibility or information is missing, work stalls. Automating an unclear process can make those gaps harder to see.
What we can deliver
A process map with defined inputs and responsibilities.
Agreed integrations and automation logic.
An assistant or agent where useful.
Exception handling and human handoff.
Instructions for operating the delivered workflow.
How the work progresses
1Map the trigger, inputs, decisions and person responsible.
2Separate predictable rules from tasks that need interpretation.
3Agree tool connections, permissions and human approval points.
4Build and test the agreed workflow, including exceptions.
5Hand over operating instructions and define maintenance needs.
Scope and dependencies
Automation depends on the access and interfaces available in your tools.
AI can misinterpret information, so consequential actions need appropriate checks.
Subscription costs, usage charges and ongoing support are scoped separately.
A messenger bot does not automatically require AI.
Starting prices
Simple AI solutions from €300. Workflow automation from €1,000. Complex AI solutions from €3,000. Telegram-specific options and work outside these starting scopes require an estimate.
Preliminary guidance, not a binding offer. Final scope and cost are agreed before work starts. Advertising spend, third-party subscriptions and taxes are separate and are not quoted here.
A Telegram Mini App for shopping: choose goods, select your city, arrange delivery and pay.
The workflow challenge
The store needs one purchasing journey for customers in different cities, from choosing goods to arranging delivery and payment.
What was delivered
Customers can choose goods and their city, complete delivery checkout and pay through the connected payment methods.
Personal work by the PARXED founder.
Common questions
Is this only for customer chat?
No. We can scope internal request routing, information preparation, staff workflows and connections between tools, as well as customer-facing assistants.
Can we keep our current systems?
Often that is the starting point. We check what those systems allow before proposing connections or replacements.
What happens when the automation cannot decide?
We define a route to a person, with enough context to continue the task. The precise fallback depends on the process and the consequences of an error.
